Refund policy

At Fashion Clothing Store, your satisfaction is our priority. We strive to deliver the best quality products and service. Please review our refund policy below:

1. Eligibility for Refund

  • Refunds are applicable only if the product you received is damaged, defective, or incorrect.

  • To be eligible for a refund, the item must be unused, unwashed, and in the same condition that you received it, along with the original packaging and tags.

  • Refund requests must be raised within 7 days of receiving the order.

2. Non-Refundable Items

  • Customized or altered products.

  • Products that show signs of use, washing, or damage after delivery.

  • Sale or discounted items are non-refundable.

3. Refund Process

  • To initiate a refund, please contact our customer care team at [your email] with your order number, reason for refund, and product images if required.

  • After verification, we will guide you on returning the item.

  • Once we receive the product and inspect it, the refund will be processed to your original method of payment within 7–10 business days.

4. Return Shipping

  • Customers are responsible for return shipping costs unless the item was received damaged or incorrect.

  • We recommend using a trackable shipping service for returns to avoid loss or delay.

5. Exchange Policy

  • If you prefer, you can request an exchange instead of a refund for size issues or defective products (subject to availability).

6. Cancellation Policy

  • Orders once placed cannot be canceled after they are processed or dispatched.

  • If you need to cancel an order, please contact us immediately after placing the order.

7. Contact Us

For refund-related queries, feel free to reach out to us at:
Email: fashionclothing@gmail.com
Phone: +91 9090982800